Project details
- Heritage Guest Lodge
- Chester
- 18th November 2024
- Specialist Carpet & Upholstery Cleaning
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🧼 About This Project
The manager of Heritage Guest Lodge, a charming 10-room boutique guesthouse in Chester, reached out to us after multiple guest complaints about carpet odours and dull upholstery in shared lounges and sleeping areas.
They needed a team that could not only remove stains and smells but also preserve the fabric and character of the vintage-style interiors. That’s where Soo Clean Services stepped in with our specialist cleaning expertise.
💡 The Soo Clean Solution
Our trained, DBS-checked team cleaned during early mornings (6–8am), ensuring the office was spotless before staff arrived.
After an on-site assessment, we created a customised weekly cleaning schedule designed to maintain a pristine, welcoming workspace aligned with TechHub’s working hours and office layout. Our service package included:
We conducted a full walk-through and advised on areas requiring immediate attention, including:
- 6 guest room carpets
- 2 stairwells
- Reception area rugs
- Fabric armchairs and sofas in the lounge
- Upholstered dining chairs in the breakfast area.
Our deep-cleaning process included: All work was completed in one full day with minimal disruption to guest check-ins.
📈 Project Outcome
The transformation was immediate and dramatic — carpets regained their original colour, the stale smell was gone, and guests noticed the difference. Feedback cards that week included the phrase “smelled like new” multiple times.
The hotel manager was thrilled with the results, noting that it extended the life of their furniture and floor coverings, helping them delay costly replacements.
💬 Client Testimonial
“Your team was respectful, efficient, and knew what they were doing. You saved us time and money — the whole place feels fresh again. Guests have commented, and we’ve already rebooked for next quarter.”
– Helen R., Manager, Heritage Guest Lodge
✅ Why This Project Matters
This project highlights Soo Clean Services’ ability to perform advanced cleaning techniques safely and effectively — even on sensitive, vintage fabrics. It also showcases our ability to deliver measurable value, from guest satisfaction to asset preservation.
🟢 Have Carpets or Sofas That Need Saving?
Don’t replace it — refresh it! Our expert team restores carpets, couches, and upholstery with care, speed, and stunning results.
📞 Book your specialist fabric cleaning service today.
We bring your soft furnishings back to life — the smart, eco-safe way.